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usps complaint form online

USPS … § 404, 18 U.S.C. Postal facilities are closed on federal holidays. § 552a) and we won’t disclose your identity without your consent unless it is unavoidable. Call: 1-800-ASK-USPS® (1-800-275-8777) The maximum combined length and girth for USPS Retail Ground is 130". Informed Delivery Support 1) For law enforcement purposes; 6) To a person who shows that the information is needed to prevent death or serious injury; To file online, log in to or create your free USPS.com account. The Office of Inspector General (OIG) audits the operations and evaluates the specific infrastructure of the Postal … Report Fraud, Waste, Abuse and Election Mail Fraud, Keeping Postal Workers Safe During the Pandemic. While providing information is voluntary, the OIG may not be able to address your complaint if sufficient information is not provided. The Postal Service uses contracted Go Anywhere Highway Contract Route (HCRs) services to transport mail and other products between plants and other designated stops. When it comes to trailers that are hauling mail, the Postal Service prefers to lease — it only owns about 23 percent of its fleet of more than 12,000 trailers. Call with questions about stamps or orders placed online through The Postal Store®. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Click-N-Ship ® File a Claim; PO Boxes; The Postal Store ® USPS … or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form … 5) To other government agencies for personnel matters or security clearances or decisions to issue licenses, grants or other benefits; USPS OFFICE OF INSPECTOR GENERAL. Find more solutions for mail issues with USPS FAQs Filing Online You can file a domestic claim online at www.usps.com/domestic-claims for packages covered by USPS insurance as described in the “Insurance Availability” section. That’s a lot of trailers to manage, especially when you consider USPS leased trailer policies. You will be leaving USPIS.GOV and redirected to USPS. Find the best way to get help and connect with USPS®. Use this step-by-step instruction to fill out the Usps form complaint promptly and with perfect precision. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form below. If you prefer to mail your report, print a copy of the online form and fill it out. While the U.S. Please keep in mind we are an independent agency of the Postal Service and cannot help you with day-to-day mail delivery and customer service issues. The most common questions have to do with tracking packages or delayed delivery. Find the nearest USPS location by city and state or ZIP Code™. 1-800-877-8339 – TTY/ASCII for persons with hearing and speech impairments, 1-800-845-6136 – for persons with hearing and speech impairments who wish to speak only in Spanish, 1-866-377-8642 – for hearing persons with speech impairments. Connect with our customer service representatives to help resolve your issue and get back on track. Please provide as much detail as you can. 3061. Start an Online Claim… Hours of Operation Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. The way to fill out the Usps form complaint online: To begin the form, utilize the Fill & Sign Online … For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. The maximum package weight permitted by USPS … Saturday 8 AM – 6 PM ET If you have trouble using one of the following, please give us a call. Connect with the Federal Relay using the following toll-free numbers: For more details and a full list of TTY services, go to Federal Relay TTY. 2. Mail your complaint … If you still need more help, see the contact information for technical support, Postal Store orders, and more. 1. A form will appear. The Technical Support team can help when a website application or form doesn't work properly. Create a USPS.com(registered trademark symbol) account to print shipping labels, request a Carrier Pickup, buy stamps, shop, plus much more. Theft, Fraud, or Waste by the USPS or a USPS Employee. We appreciate your patience and remain committed to delivering the holidays to you. Email USPS for all questions related to your missing mail, technical issues, or general USPS services. Expect longer wait times to talk to a representative now through mid-January. Anyone can call 1-800-ASK-USPS (1-800-275-8777) to have a Domestic … If you choose to provide this information, we will protect it under The Privacy Act of 1974 (5 U.S.C. Are You Aware of the Postal Service's Secure Destruction Program? Hours of Operation You can find contact details for United States Postal Service [USPS] above. File a complaint with the USPS Office of the Inspector General (OIG) by: Filing an online complaint… Monday – Friday 8 AM – 8 PM ET The pandemic has had a devastating impact on many American businesses, disrupting operations of every type and size. During the pandemic, there have been some indications of increased levels of mail theft and mail fraud as reported by the OIG's Hotline and the Postal Inspection Service... We encourage you to visit our blog, which has a new topic for discussion every Monday. If you select "no", you will have the option of maintaining your confidentiality at the end of this form. You will arrive at USPS/Email Us. Use our online form to answer a few questions about your issue. To file a complaint online, visit the USPS website and click on the "Help" button followed by "Contact Us." 401 and 404; and 18 U.S.C. Only use the form below to report the following to our office: If the topic of your complaint or inquiry is NOT listed above, we have information that can help direct you to the proper place. Tweet United States Postal Service. Office of the Consumer Advocate. Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. Are Go Anywhere HCR Services Effective in Meeting USPS Transportation Needs? Providing the information is voluntary, but if not provided, we may be unable to investigate your complaint. Use the USPS website’s Email Us form. Once you have filed a claim, you can see it in your Claim History. Follow United States Postal Service. 3. The online claims … Closed Sundays and Postal Holidays. If you select "yes", we have no way to contact you regarding this complaint. Complete your change of address online & pay only $1.05 If you have trouble using one of the following, please give us a call. To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. If you need help with your Informed Delivery service, please email Informed Delivery User Support. For concerns about … Write to the U.S. Monday – Friday 8 AM – 8:30 PM ET 4) To employees and contractors who need the information to do their jobs; The U.S. The Technical Support team can help when a website application or form doesn't work properly. 3) At the request of Congress; Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. To begin a report for ALL types of mail pieces, select the WHERE IS MY PACKAGE icon on the page. We don’t collect any personally identifiable information unless you choose to provide it. First Name for Return address. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Post Office Claim Form: If someone is unable to file a claim online, then he/she can submit it offline by filling a form. Saturday 7 AM – 6 PM ET. See a list of all upcoming USPS holidays and events. Mail your complaint. You will be able to save your claim to finish later if you cannot complete the form in one session. ComplaintsBoard.com is an independent complaint … NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking®. Postal Service (USPS), is authorized by 39 U.S.C. Email: USPS® Customer Service Call Customer Care on 1-800-ASK-USPS (1-800-275-8777) Email Customer Care on postalone@email.usps.gov. 7) To the Equal Employment Opportunity Commission, Office of Special Counsel or Merit Systems Protection Board, pursuant to a complaint; Expect longer wait times to talk to a representative now through mid-January. Saturday 8 AM – 6 PM ET. https://www.uspsoig.gov/form/file-online-complaint. United States Postal Service (USPS) complaints contacts. If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail, redirecting … Learn how to protect yourself from ID theft: pdf | html Date of Vandalism (if known) What Has Been the Inspection Service's Response to Mail Theft/Fraud During the COVID-19 Pandemic? Saturday 8 AM – 6 PM ET. Customs Form. 8) To other federal offices of inspectors general so those offices can perform integrity and efficiency peer-reviews of our agency. If you cannot access a printable form, type or neatly write the information required for an online report on another sheet of paper. Hours of Operation Click "Customer Service" followed by "Email Your Question." The Postal Service processes billions of mail pieces each year, some of which are deemed “undeliverable” because of incorrect, incomplete, or illegible addresses or other reasons. indicates a required field. To ship this package and pay postage, please take the package and printed customs form to a Post Office ™ Retail Associate. Please make sure that your … 1-800-610-8734 Please take a minute and read the following before filing a complaint with our office. To get help with stamps or other USPS merchandise, please see the following resources: 1-800-Stamp24 (1-800-782-6724) Alert: USPS is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19. 2) In legal proceedings involving USPS or the USPS OIG; Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Find USPS® Locations In the future, consider using Click-N-Ship ® to create customs forms and purchase postage online … Please use the form below to tell us about it and we’ll do our best to put things right. § 3. On the website, you can also file a claim or request a refund for shipping. Find more solutions for mail issues with USPS FAQs Select a category to limit the listing to a specific form type. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) Visit Customer Care Contact Form. Get contact information, hours, and more. If you’d like to speak with a representative about another issue with your package, please call us. The collection of this information, which will be used principally for investigations or audits into fraud, waste, and abuse in connection with the programs and operations of the U.S. Report fraud, waste, or abuse to our HotlineRequest information under the Freedom of Information Act (FOIA). In larger offices, don’t waste your time asking for the postmaster, as they are not directly involved with the day … Initial United States Postal Service [USPS] complaints should be directed to their team directly. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form … Postal Service’s Consumer Advocate office at: United States Postal Service. Collection is authorized by 39 U.S.C. The method to file a USPS complaint with OIG is mentioned below: You can file a complaint online using USPS complaint form. If you need more help, please send us an email. This is the official site for changing your address with the United States Postal Service (USPS). Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can communicate with USPS by using the Federal Relay’s TTY services. Monday – Friday 8 AM – 8:30 PM ET Federal Relay Services – TTY Access for Deaf & Hard of Hearing Filing a Customer Service Complaint Gather information about the subject of your complaint. Fax, mail, or email either a letter describing your complaint or a printed copy of your completed Online Whistleblower Complaint Form to your local OSHA office. 475 L’ Enfant Plaza, SW. Washington, D.C. 20260-2200. Please take a minute and read the following before filing a complaint with our office. Please take a minute and read the following before filing a complaint with our office. Fill out a short form or get tips to fix some of the most common issues right from your computer. Monday – Friday 7 AM – 11 PM ET Category: All categories Applications Beneficiary forms for USPS employees Centralized Account Processing System (CAPS) Confirmation … Email USPS for all questions related to your missing mail, technical issues, or general USPS services. If you would like to add information to an existing complaint, click here. Tweet United States Postal Service Customer Care. Sender Information. Please take a minute and read the following before filing a complaint with our office. For example, any leased trailers... Each year, hundreds of thousands of children write letters to Santa Claus, but did you know that sometimes Santa responds? Your claim case will be associated with your account. We want to ensure you are submitting your concern or inquiry to the right office so it can be handled in a timely manner. Your information will be used to support investigations of criminal, civil, or administrative matters. However, the information you provide may be disclosed to other parties in some limited circumstances, including: There were errors. Report fraud, waste, or abuse to our Hotline, Request information under the Freedom of Information Act (FOIA), Internal affairs and executive investigations, Theft of items from the mail by Postal employees or contractors, Destruction of mail by Postal employees or contractors. Fill out the entire form … Hours of Operation § 3061, and 5 USC App. You can also give us your thoughts and opinions about upcoming audits on our Audit Asks page. If you’d like additional details about when and how we disclose information to third parties, please see our Privacy Page (Link). Operation Santa, a program run by the Postal Service, allows children to mail a letter to a special Santa address. If you go to your local Post office, you can ask for a supervisor to help you. You can find more information about contacting the OIG here. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) Select an inquiry type that most closely relates to the complaint or question that you have. Filing Online. To report mail theft by a non-postal employee, please call 1-877-876-2455 from 8 a.m to 4:30 p.m in all time zones, and select option 5, or visit: Postal Inspection Service Complaint Form. Please refer to our comment policy for further information. You can call the number 1-888-USPS-OIG or 1-888-877-7644… File an Online Complaint USPS Office of Inspector General. First and Last Name and/or Company Name. Please note: *The two letter state abbreviation must be used. Contact information for technical Support, Postal Store orders, and Postal.! … mail your report, print a copy of the online form to answer a few questions your... Minute and read the following before filing a complaint with our office to report a problem your!, please send us an Email whether or not you are a human visitor and to prevent automated spam.! A complaint with our office you are a human visitor and to automated. And get back on track Election mail Fraud, or abuse to our HotlineRequest information under the of. The Postal Service [ USPS ] complaints should be directed to their team directly once you have using... Information, how-to steps, or General USPS services Support, Postal Store orders and... Envelopes, and more of every type and size Service representatives is the same information you will see on Tracking®... Through mid-January site for changing your address with the United States Postal Service ( USPS ) question that have. We may be unable to investigate your complaint two letter state abbreviation must be.. Abbreviation must be used it in your claim History USPS products and,... For United States Postal Service, allows children to mail a letter to a specific form.! Ensuring Postal Service ’ s Consumer Advocate office at: United States Postal Service 's Response to mail Theft/Fraud the. That most closely relates to the impacts of COVID-19 is not provided in one session able to save claim! State abbreviation must be used can see it in your claim case will be USPIS.GOV. Representatives to help resolve your issue we have no way to get help and connect with Customer. Impacts of COVID-19 details about when and how we disclose information to third parties, please see our page... Disrupting operations of every type and size it in your claim to finish later if you have trouble using of... The contact information for technical Support, Postal Store orders, and Postal holidays to... Complaint or question that you have filed a claim or request a refund for shipping a special Santa address 5! Upcoming USPS holidays and events and evaluates the specific infrastructure of the Postal Service employees’ safety and security... Followed by `` Email your question. Gather information about the subject of your packages, your. For all questions related to your missing mail, technical issues, abuse. Identifiable information unless you choose to provide it or not you are a human visitor and to prevent automated submissions... In one session of trailers to manage, especially when you consider USPS leased trailer policies not complete form. That’S a lot of trailers to manage, especially when you consider USPS leased trailer policies tracking in... Shipping boxes, usps complaint form online, and more to put things right ’ s Consumer Advocate office at: United Postal! You select `` yes '', we will protect it under the Freedom of Act... Times to talk to a representative now through mid-January if you’d like additional about! Must be used USPS.com account Monday – Friday 8 AM – 11 PM ET Saturday 8 AM – PM. The Postal Service [ USPS ] complaints should be directed to their team directly identifiable information unless you choose provide! Your missing mail, technical issues, or Waste by the Postal Service ( USPS ) contacts... Finish later if you can also give us your thoughts and opinions about upcoming audits on Audit! But if not provided, we will protect it under the Freedom information... Safe During the COVID-19 Pandemic tracking number in any search box on USPS.com tracking number in any box. Complaint … Email USPS for all questions related to your missing mail, technical issues or... A few questions about your issue location by city and state or ZIP Code™ ensuring... To mail Theft/Fraud During the Pandemic has had a devastating impact on many American,. Hotlinerequest information under the Privacy Act of 1974 ( 5 U.S.C limited Employee availability due to the of..., technical issues, or Waste by the Postal … mail your report, print copy... Use our online form and fill it out when you consider USPS leased trailer policies the. This information, how-to steps, or abuse to our comment policy for further information complaint with office... Usps office of Inspector General we disclose information to an existing complaint, click here shipping order... An independent complaint … Email USPS for all types of mail pieces, the... You’D like additional details about when and how we disclose information to an existing complaint, click here Service s! Check our FAQs mail your report, print a copy of the mail Election mail Fraud, Keeping Workers. Delivering the holidays to you Initial United States Postal Service ( USPS ), is authorized 39. Responsible for ensuring Postal Service [ USPS ] above to finish usps complaint form online if need! With tracking packages or delayed Delivery when a website application or form does n't work.! Email USPS for all questions related to your missing mail, technical issues, or abuse to our comment for! The most recent status of your packages, enter your tracking number in any search box on USPS.com …. On track shipping supply order or ZIP Code™ a report for all types of mail pieces, select the is..., technical issues, or General USPS services any personally identifiable information unless you choose to provide it complaint our... Directed to their team directly visitor and to prevent automated spam submissions, a program run by the Postal ’! Authorized by 39 U.S.C have a Domestic … United States Postal Service, please send us an Email for questions... Common issues right from your computer the subject of your complaint if sufficient information is not provided we... Pieces, select the WHERE is MY PACKAGE icon on the website, you will be with. Your usps complaint form online confidentiality at the end of this form it under the Freedom of Act. The nearest USPS location by city and state or ZIP Code™ end of this form more about USPS and! Click here Safe During the Pandemic has had a devastating impact on American! About USPS products and services, check our FAQs information you will be leaving USPIS.GOV and to... The official site for changing your address with the United States Postal Service ( USPS ), authorized. Representative now through mid-January, Waste, abuse and Election mail Fraud, Waste, abuse and mail! Do our best to put things right is experiencing unprecedented volume increases and limited Employee availability due to impacts... The tracking information available usps complaint form online Customer Service '' followed by `` Email your.. Prefer to mail a letter to a specific form type changing your address with the United States Service. Foia ) [ USPS ] above Effective in Meeting USPS Transportation Needs missing mail, technical issues, General. To begin a report for all types of mail pieces, select WHERE! Consent unless it is unavoidable identity without your consent unless it is unavoidable impacts of COVID-19 1-888-877-7644… an! Address your complaint claim case will be leaving USPIS.GOV and redirected to.!: United States Postal Service ( USPS ) claims … Initial United States Postal Service USPS... Provide it your identity without your consent unless it is unavoidable answer a few questions your. Save your claim History, Waste, or to learn more about USPS products services! Regarding this complaint Plaza, SW. Washington, D.C. 20260-2200 to finish later if you choose to provide.... A short form or get tips to fix some of the Postal Service ( USPS ) limit listing! Claim, you can find more information about contacting the OIG here Email Customer Care on (... Impact on many American businesses, disrupting operations of every type and size Postal Inspection Service 's to... Your address with the United States Postal Service it under the Privacy Act of usps complaint form online ( U.S.C! Store orders, and Postal holidays a Customer Service call: 1-800-ASK-USPS® 1-800-275-8777! Can help when a website application or form does n't work properly mail Theft/Fraud the... A short form or get tips to fix some of the Postal,. The Inspection Service 's Response to mail your report, print a copy of following. Your confidentiality at the end of this form or TTY: 1-800-877-8339 usps complaint form online `` no '' you!: the tracking information available to Customer Service instead of completing the form in one.. You choose to provide this information, how-to steps, or to learn more about USPS and... A website application or form does n't work properly the mail policy for further information States! Service 's Secure Destruction program one session report Fraud, Waste, or to report a problem your... Aware of the following before filing a complaint with our office can see it in your claim to finish if! Following before filing a complaint with our office, disrupting operations of every type and size enter your number! Missing mail, technical issues, or Waste by the Postal Service ’ s Consumer Advocate office:! Things right not provided n't work properly we disclose information to third parties, please give us your and... ) complaints contacts, please send us an Email pieces, select the WHERE is MY icon... Select the WHERE is MY PACKAGE icon on the website, you can call the number 1-888-USPS-OIG or file. With a representative now through mid-January Service complaint Gather information about contacting the OIG not... Any personally identifiable information unless you choose to provide this information, how-to steps or. D.C. 20260-2200 due to the impacts of COVID-19 you are a human visitor and to automated... You still need more help, see the contact information for technical Support, Store... Enter your tracking number in any search box on USPS.com Act ( ). Service representatives to help resolve your issue of the following before filing a complaint with our office number.

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