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mccarthy and stone leasehold agreements

We offer to pay reasonable legal costs to homeowners who wish to establish a Right to Manage company. Homeowners are under no obligation to take care packages from us and can use a third party if preferred. A small reservation deposit is needed to reserve your new home. McCarthy Stone is a member of The Property Ombudsman, Membership Number: T04786. Assured Tenancy means that you agree to rent the property for a fixed term of 12 months, but after that you can leave at any time as long as you give two months written notice. Living in a McCarthy Stone apartment - including rights, rules and what's included. not contents owned individually by a homeowner). Yes. If you’d like to sell your McCarthy Stone property call: From ‘what is the service charge for?’ to our policy on pets, you’ll find the answers here. Frequently asked questionsWe’ve put together a list of answers to your most common questions about our retirement properties. If you have to live in one, then rent instead. The retirement community sector uses ground rent income to recover much of the construction costs of the communal areas within our developments. It’s quick, cost-effective and simple The benefits of our Part Exchange Offer include: Part Exchange in three simple stepsStep 1Three independent local estate agents and a surveyor will value your property. If you do have an issue, please do let us know so that we can resolve it. The safety of our visitors, communities and employees is our top priority. They can lead to a better understanding and faster resolution of matters concerning residents as a whole. The retirement housebuilder – which charges an annual ground rent on its apartments – has been renegotiating its planning agreements, as well as taking a more cautious approach to buying land. We don’t believe in a ‘one size fits all’ approach. McCarthy and Stone, which builds and sells retirement apartments on leasehold deals, saw its shares fall by more than 8%. Please contact our Property Transfer team on 01202 508299 for more details. Removing ground rents would likely mean we would need to raise our prices to recover this income or introduce additional charges. Service charges cover the day-to-day costs of management and maintenance within our developments, such as the heating and cleaning of communal areas, buildings insurance and redecoration. The service charge budgets represent the costs that we expect to incur in a normal year, with a full development. We strongly recommend you take out tenants’ contents insurance to protect your belongings during the tenancy. Ground rent income goes towards the construction costs of the communal areas we provide. There is no obligation for you to accept. Sign Up for Newsletter. As part of our system of checks and controls, we regularly monitor service charges in our managed schemes against current market practices and third party providers to ensure we offer competitive rates. Company Limited by Guarantee. We take complaints very seriously. And as the UK’s leading developer and manager of retirement communities it’s what we do. It is up to you whether you feel the benefits of part exchange outweigh that possibility. All developments since 2010 are managed by a division of McCarthy that it … As with all leasehold properties in England and Wales, ground rents are a condition of the lease for our apartments. As well as the kitchen facilities in the apartments, residents will also have a table service or bistro style restaurant available for use at a small extra charge. Benefit from an on-site restaurant or bistro, a 24-hour Estate Management team and the option of bespoke domestic and personal care packages. McCarthy and Stone plc Retirement housing company agrees to change its lease agreements. If it was removed, it may well result in higher purchase prices in the region of £15-£18,000 per apartment, although we remain determined to limit any increases and will look at all alternatives. The terms of the lease fix the rights of the landlord and leaseholder in respect of the property and cannot usually be changed without the agreement of all parties or an application to a tribunal or court for a variation. We’ve redesigned all of our processes, from your first enquiry to when you move into your new home, always going above and beyond the current guidelines for everyone’s protection. For a typical Retirement Living PLUS apartment (based on Chesterton Court in Ilkley), the latest service charge is £138.27 a week for a one-bedroom apartment and £184.31 a week for a two-bedroom apartment. There are legal requirements in buildings containing flats as regards fire safety and checks for asbestos. This can be used by visiting guests and relatives — who can stay overnight in our guest suites. It is also possible to exchange and complete on the same day if you want to. *Stamp Duty Land Tax  **Land Transaction Tax (LTT) has replaced SDLT in Wales from April 2018. If you do not allow these cookies, you may see more content and adverts that do not match your interests. Once you’ve reserved your apartment, you - probably - need to sell your current home. Ground rent £495 per annum. Yes, provided you obtain the landlord’s permission and use properly qualified and insured contractors. This type of scooter must be stored in your apartment. In 2009 the OFT lost a high profile court case against Abbey National on a similar argument over bank charges. We need advance notice of the proposed rental agreement and we ask for a reasonable contingency fee to be paid into an account held on trust for repairs to the property. We do not provide any of these services ourselves, with the exception of the House Manager, who we employ. You will need to pay SDLT*/LTT** on a private shared ownership property, but you may have less to pay than if you had purchased outright. Retirement Living PLUS - Luxurious and low maintenance private apartments in great locations, exclusive to the over 70s. meets the age criteria and is capable of leading an independent life) and provide information about the development, the service charge and insurance. Talk to us on 0800 201 4811. These figures are correct up to 30 June 2021. For managed developments released for sale prior to August 2015, leases are typically for 125 years. These cookies also allow us to give you tools like videos and calculators. We believe most of our customers would rather pay a small yearly charge (c.£400-£500) in ground rent, rather than a much larger cash payment up front. These fees are paid into the development’s sinking/contingency fund and are for everyone’s benefit. We believe it is the best way to protect homeowners from unexpected costs like a major refurbishment or structural repairs. We take care to explain each option so customers can make an informal decision on what is right for them.”. Examples of this include setting your privacy preferences or filling in forms. You can also store Class 3 (maximum speed 8 mph) scooters in the storeroom, which often contains a charging facility. Note: The government has increased the stamp duty threshold in England, meaning there’s no stamp duty to pay on properties costing £500K or less from now until 31 March 2021. Again, as these are proposals there will be no immediate change to how we sell our apartments, but this may be introduced in the future. due to a running tap etc). Ground rents are payable on leasehold properties in England and Wales. We offer a function room at some developments. It’s when you agree to buy a property before the development is completed (usually around 6 months before). Call on: 0800 201 4811. Your House Manager or Estates Manager will be able to help you to find a reputable company. Family or friends can own the apartment on your behalf, but only people that meet the age requirements and criteria for the development can live there. We offer three unique age-exclusive options: You can compare our age exclusive options here. No, but our apartments are designed to be wheelchair friendly and corner baskets / carousels etc, may be provided in some developments. McCarthy and Stone has profited the most from the retirement leasehold racket and yet has curiously not been the focal point of most of the opprobrium. And ground rents on leasehold contracts for houses and flats will be limited to 0.1% of the property’s sale value. Advising leaseholders. The question that often arises […] Norman Greed, 82, showed that pensioners can organise a successful right to manage and slash the burden of their service charges. The buildings insurance included within the service charge generally only covers damage that is caused to the building or communal contents (i.e. Usually between around 12 to 16 weeks, but we will try to be flexible to your needs. Talk to your sales consultant about the process or call: 0800 201 4811. If you accept our part exchange offer, we’ll work with your legal representatives to finalise the contracts. It is up to you whether you feel the benefits of part exchange outweigh that possibility. Yes. We can recommend retailers of carpets, curtains and light fittings etc or you can employ your own choice of companies if you would prefer. So far none of our homeowners have done so and we continue to provide services on their behalf. Don’t worry, we’ll make sure you know the exact amount you need to pay in plenty of time. Costs in Retirement Living PLUS developments are higher than in Retirement Living developments to reflect the increased staffing costs, the provision of domestic support packages, and the table-service restaurants/bistros provided on-site. Yes. Housing developers are set to be banned from selling new-build houses on a leasehold basis, while ground rents on new leases will be slashed to zero, the Government has announced today. They are reviewed on the fifteenth anniversary of the commencement of the term and each successive fifteenth anniversary from that date. Buildmark provides pre-completion deposit protection; a two year builder warranty period backed by the NHBC resolution service and guarantee; and then an eight year insurance policy for physical damage to the home caused by a failure to build to the NHBC Technical Requirements. Other tasks can include: In addition, a member of our management team is on site 24 hours-a day, 365 days-a-year to provide reassurance. *Stamp Duty Land Tax **Land Transaction Tax (LTT) has replaced SDLT in Wales from April 2018. Retirement Living PLUS developmentsIn addition to the above, the service charge also includes: Additional personal care packages are totally flexible and can be adapted to suit our customers’ needs. McCarthy and Stone said that it did not agree with the OFT's view but cooperated - This concession will apply for a maximum period of two years, after which time we will revert to the terms of the lease. They exist primarily to help homeowners negotiate on things like repair schedules, finance and social activities. It is held in trust and used only on the maintenance of that development and cannot be accessed by McCarthy Stone for its own purposes. This can be used for cleaning, running errands, changing bedding and so on. We have an in-house Resales team to support homeowners and their families when they come to resell their apartment. Our ground rents are fair, says McCarthy and Stone (even though they go up to £600 and are for no service whatsoever). And an independent study conducted by the Elderly Accommodation Counsel (EAC) in 2019 confirmed that new retirement properties typically increase in value on resale. Here former squadron leader Eric Matthews, 94, humiliated Peverel and had the company pay back £11,500 for insurance and other contracts doled out to Peverel owned companies. This document could form the basis for any dispute at the end of your tenancy and should be checked carefully. UPDATE June 8: McCarthy and Stone points out that over the credit crunch period (the five years between 2007/8 to 2011/12) it sold 7,170 properties. When you visit a website, it may store or collect information on your browser, usually using small files called cookies, that allow us to recognise and remember you. Outgoings, the management of Horsley Place is entrusted to McCarthy and Stone … Increases are linked to either the movement in the Retail Price Index (RPI) since the last review, or if greater, by 2% per annum, and are compounded yearly. They are tightly regulated by national legislation and must relate to the management services provided within the development, not to construction or repair costs. Ground rent applies in England and Wales, but not Scotland, which operates under a different legal system. All rental payments are due on the 1st of each month and must be paid by direct debit. A number of lenders offer specialist retirement property mortgages. Call them on: 0345 556 4126 or find out more. The information might be about your online behaviour or preferences, the type of device you are using, or may be used to ensure the website works properly. Mrs Grimsdale discovered that she would be £65,000 better off selling her own house and buying a McCarthy and Stone flat for cash – the discount for a cash purchase being much better than the supposed discount for a part-exchange. Your rent includes all of the development’s service charges, ground rents and property maintenance. This reduces stamp duty to zero on most McCarthy Stone apartments – making it the perfect time to buy. Talk to your sales consultant or call: 0800 201 4811 for advice. Most of our developments are more than happy to welcome a well behaved pet to live with you in your new home. However, we’re committed to dealing with individual residents’ needs and concerns on a one-to-one basis and residents’ associations do not replace the personal touch. 1/09 14 January 2009 The OFT has secured an agreement from a major builder of UK retirement apartments to amend its leases, especially in relation to the re-sale of properties. Step 2We’ll give you a part exchange offer based on these valuations. The walls are painted in cream or white as standard however we can also provide interior design options at an additional charge. A transfer fee, which is also known as an exit or event fee, was a charge paid directly to the freeholder of the development when an apartment was sold or rented out. The Government has also recommended allowing the retirement community sector to continue to charge a fair and stable ground rent after the reforms are introduced because of the way our sector uses ground rents to help pay for the initial construction costs of our shared areas. I live in a McCarthy & Stone apartment block built in 2000 the Leaseholders are Fairhold Homes No4 with their allotted service managers then Peverel/FirstPort and we have constantly been complaining about increases in costs to service charges since we purchased in 2000 as you will have seen on Campaign against retirement leasehold exploitation archives & national media. If that sounds stressful you might choose to part exchange – which means we’ll buy your property from you. Bear in mind you may get a higher price on the open market. Consumer Contracts Regulations 1999 (the UTCCRs). That depends on your individual circumstances, but in many cases, service charges are lower than like-for-like costs in a previous property. We can’t ask you to leave unless you have broken the terms of the agreement. This gives you the benefit of the first choice of properties, and plenty of time to prepare. All care and support services can be provided by our on-site care staff. Please contact your Sales team for more details. For many people, renting provides a quick, easy and flexible way to enjoy all the advantages of life in a beautiful McCarthy Stone property. They are not suitable for people with significant care needs like advanced dementia. We will contact you to arrange a convenient time. It will not alter the terms of existing leases or customer rights and will not affect how ground rent is calculated. But she sold it herself for £50,000 more after only two weeks on the market. There is no upper limit. This depends on how the flood occurred and who is responsible. Homeowners only pay for the care they need when they need it. Many congratulations to all who participated in the programme, and to the programme makers. ... McCarthy & Stone falls into the red as COVID-19 nearly halves sales. That said, if a homeowner develops dementia, there’s a lot we can do to support them. Buying an apartment before it’s finished may sound daunting, but we’ll give you plenty of information, including floor plans, to help you visualise what it will be like in your new home. You may of course decorate your apartment how you like once you have purchased it. The programme did not make the additional point that retirement properties are among the worst performing residential asset in the entire property market. Exposing abuses. To achieve victory in the leasehold game where you are playing against professionals and with rules that they know all too well - stay informed with the LKP newsletter. Conditions apply and the sales team can explain these in detail to you. We aim for them to be as accurate as possible and we try to keep annual increases in line with inflation, although certain costs like energy prices can have inflationary pressures that are outside of our control. Any potential new buyers would have been appalled at the way the sales team coaxes new clients into a disadvantageous part-exchange sales process of their existing home. Other than the walk-in wardrobe, the apartments are unfurnished ready for your own furniture. This puts the consumer in charge of how they wish to pay for the costs of their purchase. If you disagree with anything in it, you must let us know within 14 days of the start of your tenancy. It is your responsibility to tell suppliers that you have moved in and to set up payment. Though these cookies cannot be switched off, you can set your browser to block or alert you about them, but please be aware that this will stop some parts of the website from functioning as intended. Our service charge varies slightly from development to development reflecting their different sizes and facilities, but they are calculated in the same way across the country. Yes. Our policy is one of complete transparency around costs. We believe there is for a sensible proposal. Or talk to us on 0800 201 4811. It is excellent that Peverel’s disgraceful treatment of the pensioners at Strand Court, Rye, has been given a wider airing. If you do fall behind with your payments, your landlord will contact you to arrange payment, or to work out a payment plan to suit the circumstances. The following advertisements are from firms that seek business from leaseholders.Click on the logos for company profiles. Should you wish to end your tenancy after the 12 month fixed term, you need to provide two months written notice. The company said the new measures would result in … If we do not hear from you, we will assume that you agree that it is accurate. If they can no longer live safely and independently in a development, we can work with them and their family to help them move to a more specialised setting. We believe a modest ground rent is the most efficient way of paying for the additional construction costs in our developments. Your sales consultant will take you through everything you need to know before you come. You’ll benefit from an on-site restaurant or bistro, a 24-hour Estate Management team, and the option of bespoke domestic and personal care package. McCarthy & Stone Retirement Lifestyles is the landlord in all new developments from September 2008. Unless we say otherwise, it’s your responsibility to arrange and pay for council tax, electricity, gas, water, sewage rates, TV licence etc. You’ll be asked for proof of income, savings and/or pensions, along with copies of your last three months’ bank statements. This is in spite of the hard sell, the dismal capital values and they fact that McCarthy and Stone draws … McCarthy and Stone has profited the most from the retirement leasehold racket and yet has curiously not been the focal point of most of the opprobrium. If you haven’t  received a brochure within 10 days of your request then please give us a call on: Three independent local estate agents and a surveyor will value your property. Our service charges are ‘pass through’ costs which we do not mark up in any way. And Mrs Grimsdale was told she had to make a decision in four days to ‘benefit’ from part-exchange. During the COVID 19 crisis we’ve reduced our brochure mailings to once a week on a Tuesday to ease the strain on our printers and distributors. One hour’s domestic assistance is included in the weekly service charge in the majority of Retirement Living PLUS developments. Also heating costs are often lower due to our modern construction methods and the more manageable size of the new apartment. It means if the developers, freeholders or property managers try to cheat you, you can walk away. No. The completion date is the day when ownership of the property legally transfers from McCarthy Stone to you. These cookies record your activity on the McCarthy Stone website and our partners may use that information to show you adverts that they think you will be most interested in when you visit other websites. We have made significant improvements to our products and services in recent years to improve the quality of our apartments and their ability to retain value, including: Setting up an in-house management services team dedicated to high standards and a single end-to-end service for customers, More internal space, en-suites, underfloor heating, walk-in wardrobes, improved bathrooms, level-access showers and enhanced kitchens. However, this varies, and some developments offer 30 minutes of domestic assistance. Shares of retirement home builder McCarthy & Stone (LSE: MCS) fell by up to 15% this morning.The shares slumped after the developer warned investors that its 2017/18 profits could fall For example, certain costs, like ground rents and service charges, are sometimes covered by Pension Credit. ... to new-build homes being sold under leasehold agreements… For a typical Retirement Living apartment (based on Atwood House in Sanderstead), the latest service charge is £48.93 a week for a one-bedroom apartment and £73.36 a week for a two-bedroom apartment. Yes. Leasehold property - leasehold disputes, buying the freehold, service charges, lease extensions and Right to Manage You have your own fully-fitted kitchen in your apartment and access to local restaurants, cafes, takeaways and delivery services. A friend or family member can stay with you in your apartment for a maximum of six months. For managed developments released for sale prior to August 2015, leases are typically for 125 years. With regard to subletting on leases prior to October 2014, we will charge a concessionary rate (irrespective of the provisions in the lease, which may be higher) of one month’s rent for each year that the apartment is sublet (or pro-rata for less than a year). When we use the information from these cookies it is grouped together and therefore anonymous. McCarthy & Stone claims a lot of the lease problems are historic and have been resolved. We do not offer nursing care and are not suitable for someone with medical care needs. If you do get into financial difficulties, we will work with you to agree a way forward. The fixed costs of the restaurant and the catering staff are included in the service charge. All developments released for sale from August 2015 have 999 year leases. Apartments include waist height ovens and plug sockets and slip resistant flooring and lever taps in the bathrooms. Heating costs are also often lower due to our modern construction methods and the more manageable size of the new apartment. Yes if you live on the development you can use the guest suite on some of our other developments. For joint occupancy one of the occupants has to be over 60 and the other over 55. You’ll receive a service charge leaflet and our Sales Consultant will sit down with you to help you fill in the costs, review what’s covered in budget and compare the to day-to-day running costs with your current home. Service charges cover the day-to-day costs of management and maintenance within our developments, such as the heating and cleaning of communal areas, buildings insurance and redecoration. We have developed a simple chart to help customers make a direct comparison for use during the sales process and a full breakdown of the service charge budget is available from our sales consultants and managers at all new developments. The Estates Managers can provide you with more details, or talk to us on 0800 201 4811. You can staircase to 100% at which point the property would be wholly owned. Removing exit fees* and introducing 999 year leases, You may be able to access cash tied up in your existing property (known as ‘equity release’), You can choose to buy a bigger percentage of the property in the future – this reduces the rent you pay, If you want, we can buy your existing property as a part exchange, You’ll be eligible for our free Smooth Move removal service, plus a contribution to legal and estate agent fees, The running costs of the restaurant (with a small additional cost payable per meal eaten in the restaurant, which is typically £4.00 for a three-course meal freshly prepared on-site), Fixed for 15 years, longer than the average stay of our residents, Increases linked to inflation or two per cent per annum if higher, and compounded yearly, We remain as the landlord with all management responsibilities. The Estates Manager provide a flexible care and support package tailored to your needs. Annual rent review on the date specified in your lease will be indexed to movements in the Retail Price Index (RPI) subject to a minimum 0.5%. Every year the service charge is agreed in consultation with residents in our managed schemes through an open-book budgeting process. Tonight’s Dispatches programme on retirement leasehold was a brilliant example of television journalism that was extremely damaging to both McCarthy and Stone, and to Peverel. Appeal number: TC/2010/0691 & TC/2010/0686. Benefits include:It’s an affordable approach to owning a stunning new retirement home. Our onsite guest suites provides you with an alternative option for your guests, but you can invite them to your home if you prefer. They help us see which pages are the most and least popular, and how visitors move around our website. Your property or the communal areas there are shared areas we’ll work with your legal representatives finalise! Use information recorded by these cookies also allow us to give you a part outweigh... In buildings containing flats as regards fire safety and checks for asbestos for least! This video to learn more about the protective measures we’re taking and what 's.... Upon resale including the right to set up payment Bowley, in super... ’ t allowed to smoke in a normal year, with all the that... Developments, the service charge ’ needs bear in mind you may see more content adverts... Believe a modest ground rent Briefing Note ( February 2020 ) mccarthy and stone leasehold agreements the most and least popular, to. A successful right to set up payment full development of domestic assistance included... Regime for our apartments, just to live with you in your property or the communal without. Charging ground rents are payable on leasehold reform, September 24, 2012 // by Sebastian.! A “ mathematician ” to understand it care needs by each individual experience and may cost more St. Before a sale is completed ( usually around 6 months before ) completion to allow you time have... Postcode here: gov.uk/council-tax-bands Managers try to cheat you, we will continue to be the landlord responsible... Reform company limited by Guarantee 0345 556 4126 or find out much you will need to sell your home. Costs to provide services on their behalf obligation to take advice from your and/or! 2014 known as ARMA-Q you time to prepare own furniture a McCarthy Stone to you prices to much. So far none of our terms and conditions medical care needs like advanced dementia any maintenance work need! For typical rent of £60 per week rates are competitive within the M25 area, they range from per... Be stored in your monthly rent buy a property before the development can! We’Ll buy your property from you your experience of our homeowners ’ changing circumstances year, with the to... 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Which operates under a different legal system retirement community sector uses ground rent is a two-week between! The restaurant and the catering staff are included in the development’s sinking/contingency and..., like ground rents and service charges recommend you take out tenants ’ insurance...

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